Curbside Pick Up Procedure

Please read carefully

 

1. Place your order

To organize a curbside pickup, place your order and select YES for the Curbside Pickup Option.

2. Provide payment

After your initial confirmation, you’ll receive a second email quote with links to pay by Visa, MasterCard, E-transfer or PayPal.

3. Wait for your pickup appointment

Once payment is received, your order will be assembled by our curbside team.
* Soon after, we’ll send you an email with your appointed date and time.
* ALL ORDERS WILL BE PREPPED IN THE ORDER THEY ARE RECEIVED.

4. Pick up day

Please arrive at the appointed day and time with your order number ready. Please remain in your vehicle while our staff loads your order.
Detailed instructions for pick up day will be provided by email.

 

Please note: Due to the volume of orders and COVID safety precautions in place, we ask for your patience with regards to pickup timelines.

We will do our very best to complete orders as quickly as possible.

If you have any questions about the pickup process, please email us at: orders@tuckerspottery.com or give us a call at 905-889-7705.